FAQ

Free shipping for all Canadian print orders! A separate quote will be sent via email for US and international orders before the order is processed.

Please contact [email protected] for a quote based on your location.

Orders are processed within 7 to 14 days and shipped within 14 days.
Shipping time estimates will vary based on geographical location.

Once your order has been processed and shipped, you will receive an email with the tracking number.

If you don’t receive a tracking number, double check your spam or junk mail folder.

Prints are securely packaged between firm foamboard and shipped flat.
Medium prints are shipped in a protective sleeve; Large prints are wrapped in acid-free glassine paper.

Orders are shipped using Canada Post (Canada) or DHL (international).
Additional customs, taxes and/or duties may be applied by your country or jurisdiction, and are payable by you in a timely manner that allows for a delivery to be fulfilled.

If you are interested in a piece, email or contact ahead of time for a shipping quote.

Shipping rates are based on the weight of the item and the customer’s delivery address and are added to the Sculpture price and paid for after sculpture purchase.

The order is processed after shipping costs have been paid.

Orders are shipped from Vancouver Canada. No charge for local pick-up.
Domestic and International orders are shipped anywhere Canada Post and DHL international courier can deliver.

Additional customs, taxes, and/or duties may be applied by your country or jurisdiction, and are payable by the customer in a timely manner for the delivery to be completed.

In the case that artwork is damaged upon arrival:

Step 1- Take a photo of the damaged shipping packaging and the art and send it to [email protected], as these photos may be required for insurance investigation purposes.

Step 2 – Upon receiving proof of damage, you will be instructed to destroy the piece and send another picture of it destroyed.

Step 3 – Once we have received the photo of the damaged print in its destroyed state, we will promptly ship you an identical product.

Each incident will be considered on a case by case basis.

Art print, depending on the size, will be packaged in a protective industrial tube or stay-flat mailer for safe shipping.

Once you have received your order, the tube packaging should only be opened by your chosen professional framer.

Please be careful when unpacking your order. Michael Abraham is not responsible for damage occurring unpacking.

If there is damage to your print upon delivery, please contact within 7 days from the time of delivery with photographs of any damage to packaging or print. Returns are not accepted after the 7-day cut-off.

Once an order is placed and payment is made, it is considered final. Amendments or cancellations cannot be accommodated. However, if you find the need for a change, feel free to reach out to me. If the print hasn’t been started, there might be a possibility of modification, though it cannot be guaranteed.